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Microsoft Launches Online Services in India

By ChannelWorld Bureau Fri, Nov 06, 2009

Microsoft has announced commercial availability of Microsoft Online Services in India. Offering prices starting $2 per user per month, the company claims that this will allow SMBs and enterprise customers to access Microsoft’s e-mail, collaboration, conferencing and productivity capabilities online. Customers can access the suite directly from their website and pay a use-based monthly subscription fee, and thus manage their IT needs efficiently and more cost effectively (lower capex), the company said.

This launch is part of Microsoft’s Software plus Services strategy which aims to provide flexibility and choice of accessing and using software in a flexible model, i.e. both on premise and off the Internet as a service or as a combination of both. “The alternative delivery model of Microsoft Online Services will give businesses streamlined communication with high availability, comprehensive security and simplified IT management. Customers who have already started using the services are realizing savings from reduced hardware and software investments and are also benefiting from flexible payment models. In a nutshell, it allows them to do more with less”, said Stephen Elop, President, Microsoft Business Group.

The Microsoft Online Services product family offers Exchange Online (for e-mail) and Office SharePoint Online (portals and collaboration) available separately or as a suite together with Office Live Meeting (for conferencing), Microsoft Exchange Hosted Services and Microsoft Office Communications Online (for instant messaging and presence).  The services will be available in India November 7, 2009 onwards.

The commercial availability of Microsoft Online Services follows a trial launch announced in July 2009. More than 1800 customers in India have tried out Microsoft Online Services during this period, and have experienced increased operational efficiency.  The savings are expected to return a potential impact between 10 to 50 percent on IT costs. In fact globally, Microsoft has already sold more than one million seats for Microsoft Online Services, including Exchange Online, SharePoint Online and Office Communications Online. “While the smaller customer may choose to opt for the basic offering, in the mid-market upwards, partners have a tremendous opportunity in India, offering customers enterprise-class customized software delivered on a predictable, pay-as-you-go basis. In the end, both customers and partners win” said Elop.

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