Syndrome Technologies | Fasttrack | ChannelWorld.in

Syndrome Technologies

Added on Aug 26, 2011 by Shreehari Paliath
Syndrome Technologies
"

Global presence is an advantage says Siddharth Mehta, Director, Syndrome Technologies.

Snapshot

Syndrome Technologies

Founded:
2005
Headquarters:
Mumbai
Key Executives:
Yogesh Purohit Head- Sales, Bhavesh Thakar Head- Telcom & ITES
Revenue 2009-10:
Rs 42 crore
Revenue 2010-11:
Rs 58 crore
Employees:
95
Principals:
Cisco, Juniper, HP, VMware, IBM, NetApp, Sonicwall, Panduit, Polycom, Symantec, EMC, Sun Microsystems, Force 10, Tyco Electro
Branches:
Pune, Chennai
Website:
www.syndrometech.net
Activities:
Networking services, network Infrastructure, storage, security, data center solutions,wireless network solutions

Adversity is a great opportunity for individuals who need to satiate their urge to be independent. Siddharth Mehta, Director, Syndrome Technologies could be slotted in this bracket. He did not land a job after completing his Masters in the US. The easiest option for him then would have been to fall back on the family-owned manufacturing business. He did exactly that, for two months, before he realized that the family run business was not his cuppa.

“We started in 2005 by doing basic networking services like switching and wireless technologies. Through the years we have increased our portfolio and now offer services in the cloud and virtualization space,” says Mehta.

Many would believe that a Founder’s background in business would automatically catapult a start-up company on the road to success. This seldom is the case. The challenges persist, as should the effort to out last them. “The initial years were tough. There is stiff competition in this region and for a new company to establish, it has to create an impression with the customers. When customers placed their critical systems in our hands, it was a huge responsibility. We have done well to overcome these challenges and gain credibility,” adds Mehta.

Staying ahead

Syndrome Technologies clocked Rs 58 crore in 2010-11. In 2009-10, they stood at Rs 42 crore. Mehta attributes it to the company’s ability in understanding the crux of the issues their customers face. In a city like Mumbai, where competition is stiff, it becomes vital for a company to go for the jugular when it comes to identifying problems and providing solutions for them. This saves time, resources and most of all consolidates their position as solutions providers. “Since 2005, we have retained most of our customers,” says Mehta.

Over the years, they have assisted organizations in deploying network solutions and support, network infrastructure services, network security solution and storage solutions. Telecom, animation houses and IT/ITES space remain their focus. The company presently does not focus much on the government vertical which for many systems integrators is a lifeline. “Another factor that has helped us is that we have a global presence. We have offices in the Middle-east, UK, US and Singapore. We help companies that have a presence outside, but are based out of India,” quips Mehta. In terms of technology, networking is their primary focus with 50 percent of their revenue being attributed to this. Passive datacenters contribute 10 percent, voice & video brings in15 percent and the rest is servers and storage.

The organization partners with bigwigs like Cisco, Juniper, HP, VMware, IBM, NetApp, and Sonicwall among others. “It isn’t an easy task to meet targets when a company works with as many principals as we do. But the fact that we contribute to their business endeavors and meet their targets has helped us in sustaining our relationship with the principals,” states Mehta.

In the last few years Syndrome Technologies has added further to their portfolio of services. They have ventured into the passive datacenter and server market. This helped them grow as a company especially by maximizing the potential of the datacenter market. “In 2008 we did not have too many customers. So we decided to build up on that area. Though Syndrome did not grow massively that year due to recession, we got in touch with customers to enhance our relationship with them. We helped a number of them with cost-savings with Network-as- a-service offerings and were able to see through the slump,” adds Mehta.

Great Opportunities

Cutting hardware cost is of importance to many organizations. Virtualization has made this possible for most companies that were willing to adopt it. Syndrome too has expanded its focus toward virtualization, “There is a lot of talk on virtualization and cloud. Customers are cutting down on their capex by investing in the cloud and focusing on the opex model,” adds Mehta. The company states that data center consulting services that they offer is a consultative approach to help organizations manage mission critical environments. The services this encompass are assessment, strategy and design of data center.

The fact that their primary focus and majority of their implementations are in the telecom space will assist them further in pushing virtualization in the future.  “Telecom sector is one the biggest adopters of virtualization today,” adds Mehta. Nearly 45 percent of Syndrome’s revenue is derived from the telecom sector, 15 percent from SMBs, 7 percent from media and the rest from enterprises.

Syndrome has always been keen on taking up challenging projects. One of the very fist deals that the SI bagged is a good example of this. Flat Products, a manufacturing firm wanted to connect its factory outlet to the Head office. They had to channelize the voice network to the router to make the system work. Although they had to compromise on the bandwidth during execution, the overall implementation was successful which helped them as a start-up.

Syndrome also built a datacenter for Playwin in Sikkim for India’s first online casino. The challenge was setting up a datacenter in a remote location and ensuring 24x7 functioning of the system. They also connected a gym called Anytime Fitness where equipments were plugged to a centralized system to store related data like exercise regime, calories burnt etc that could be accessed globally through a swipe card and provided archived information to the members. This is the first IT related fitness establishment. They also set up the network infrastructure for BNP Paribas in Mumbai recently.

Mehta believes that all these implementations were implemented successfully due to the positive attitude shown by his team at Syndrome. They have their own training cycles outside of the regular ones conducted by their principals “We have a go-getting team here. When we began operations, we were able to pool in resources and understood the significance of training our team. This has helped us immensely during many of the challenging implementations,” adds Mehta. Each of the verticals are headed separately so that there is no overlap and decisions pertain to them can be taken independently. In India, Syndrome has 95 employees.

The future

Syndrome has a pan India network owing to their presence in the Tier-1 and Tier-2 cities. They are planning to get into managed services soon. Acquisitions are also in the pipeline. With regard to new sectors, Syndrome will venture into niche areas like robotics and artificial intelligence. They recently opened a sales office in Singapore, which has helped them gain a stronger international footprint. At a domestic level they have branches in Pune and Chennai which have helped the organization get a hold of the market in the South too.

Other Companies on the FastTrack

  • Aarna Global Infotech Solutions

    Aarna Global Infotech Solutions

    Offering independent, vendor-free advice is required to make any business process seamless, says Manish Mehlawat, director, Aarna Global Infotech Solutions.
  • Umbrella Infocare

    Umbrella Infocare

    A focus on seamless service delivery and an aim to become one of the top cloud service providers is what drives Umbrella Infocare, says the company’s Director Sanjay Agarwal.
  • Kamtron Systems

    Kamtron Systems

    Transitioning towards a service-oriented company will boost our growth, believes Kavita Singhal, director, Kamtron Systems.
  • TIM Infratech

    TIM Infratech

    Delivering ‘best of breed’ technologies to enterprises is key to success, says Monish Chhabria, MD, TIM Infratech
Editor's Pick
Customer service: The proof is in the numbers

Customer service: The proof is in the numbers

Customer satisfaction increases when you find your greatest weaknesses and then hone in with a laser focus to address them.

5 principles for great vendor relationships

5 principles for great vendor relationships

Unhappy with your vendor? Challenge them to commit to a strategic relationship. And don’t hesitate to move on if they don’t.

Services is a Multi-Pronged Strategy: Jayanth Gojer, Vitage Systems

Services is a Multi-Pronged Strategy: Jayanth Gojer, Vitage Systems

Services is the goldmine for us, asserts Jayanth Gojer, COO of Bangalore’s Vitage Systems.

We Help Customers Effectively Integrate the SMAC Stack: Pankaj Ratra, Path Infotech

We Help Customers Effectively Integrate the SMAC Stack: Pankaj Ratra, Path Infotech

Customers need applications to effectively adopt and integrate the SMAC stack and we help them achieve the objective, says Pankaj Ratra, Director-Sales & Marketing, Path Infotech

How Ujjivan is Using a Mobile App to Uplift the Underprivileged

How Ujjivan is Using a Mobile App to Uplift the Underprivileged

Enough is said about Digital India. But it’s actually happening here and now. Ujjivan Financial Services, a microfinance company, is leveraging a mobile app to make sure that its underprivileged customers get loans real quick in order to grow their businesses.

Latest Videos
Cloud Computing is Not Hype, But Real: Channel Partners

Cloud Computing is Not Hype, But Real: Channel Partners

Cloud Computing has come out of the hype cycle and is now the defining point for enterprise IT, channel partners observe, about the potential for cloud, cloud services and the financing models around cloud computing. 

Services is a Multi-Pronged Strategy: Jayanth Gojer, Vitage Systems

Services is a Multi-Pronged Strategy: Jayanth Gojer, Vitage Systems

Services is the goldmine for us, asserts Jayanth Gojer, COO of Bangalore’s Vitage Systems.

We Help Customers Effectively Integrate the SMAC Stack: Pankaj Ratra, Path Infotech

We Help Customers Effectively Integrate the SMAC Stack: Pankaj Ratra, Path Infotech

Customers need applications to effectively adopt and integrate the SMAC stack and we help them achieve the objective, says Pankaj Ratra, Director-Sales & Marketing, Path Infotech

How Ujjivan is Using a Mobile App to Uplift the Underprivileged

How Ujjivan is Using a Mobile App to Uplift the Underprivileged

Enough is said about Digital India. But it’s actually happening here and now. Ujjivan Financial Services, a microfinance company, is leveraging a mobile app to make sure that its underprivileged customers get loans real quick in order to grow their businesses.

How Mobility Has Helped Our Business Grow: Channel Partners

How Mobility Has Helped Our Business Grow: Channel Partners

Indian channel partners share how mobility has been instrumental in growing the business of their customers and how that, in turn, has taken partners' business to another level.

ChannelWorld Research
Why Channels Have Changed Their Go-to-Market Strategy in Six Months

Why Channels Have Changed Their Go-to-Market Strategy in Six Months

According to our SOTM Mid-Year Survey, a majority of Indian channels said their top go-to-market strategy was to offer services in a recurring revenue model—not introducing new technologies, like SMAC, which was their top GTM strategy six months ago.

SOTM Mid-Year Survey 2015: Your Roadmap for the Next 6 Months

SOTM Mid-Year Survey 2015: Your Roadmap for the Next 6 Months

According to the survey, the next six months of the year are going to be eventful. Here are the challenges, emerging technologies and trends that will shape the rest of the year for you.

Big Data, Mobility Top Partners’ Wish List: SOTM Mid-Year Survey 2015

Big Data, Mobility Top Partners’ Wish List: SOTM Mid-Year Survey 2015

According to the ChannelWorld's State of the Mart Mid-Year Survey (SOTM) 2015, big data is the way to go for the enterprise channels for the second half of this year, with 34 percent partners planning to invest in it.

Private Cloud Still Remains a ‘Safe Bet’ for Partners: SOTM Survey 2015

Private Cloud Still Remains a ‘Safe Bet’ for Partners: SOTM Survey 2015

According to the STOM 2015 survey, channel partners who are into cloud computing feel that 42 percent of their business will be generated by private cloud.

Partners Pin Hope on Government, Expects IT Spend to Grow: SOTM Mid-Year Survey 2015

Partners Pin Hope on Government, Expects IT Spend to Grow: SOTM Mid-Year Survey 2015

According to the ChannelWorld's State of the Mart Mid-Year survey (SOTM) 2015, 30 percent of the channel partners believe that IT spend in the government sector is likely to increase in next six months.

No More Baby Steps, Partners Ready to ‘Risk’ Gambling with Disruptive Tech: SOTM Survey 2015

No More Baby Steps, Partners Ready to ‘Risk’ Gambling with Disruptive Tech: SOTM Survey 2015

According to ChannelWorld’s State of the Mart Survey (SOTM) 2015, 43 percent of channel partners say their business will have a ‘high risk appetite’ in the second half of this year.

Channels’ 3 Great Expectations from Tech OEMs

Channels’ 3 Great Expectations from Tech OEMs

Introduced as an individual category under ‘Expectations from tech OEMs’ list in SOTM Mid –Year Survey, ‘transparent deal registration’ emerged as the biggest concern for channel companies in India.

SLIDESHOWS
What Quarterly Earnings Reveal About Top IT Companies

What Quarterly Earnings Reveal About Top IT Companies

As top companies reported their quarterly earnings, we find out what strategy worked best for them and the causes of concern in the future.

10 Things You Need to Know About Bi-Modal IT

10 Things You Need to Know About Bi-Modal IT

No longer just another buzzword, bi-modal IT is soon becoming a necessary organizational setup in most companies, especially the ones which find it difficult to go completely digital. Read on to know what CIO.com (http://bit.ly/1Rz1Jti) wants you to know about this system.

Five Hybrid Cloud Benefits Your Customers Can’t Ignore

Five Hybrid Cloud Benefits Your Customers Can’t Ignore

According to IDC, the global cloud market, including private, public and hybrid clouds, will hit $118 billion in 2015 and crest at $200 billion by 2018. If that isn’t enough for you to convince customers to take the hybrid cloud route, here are five more from across the web.

Horrible Bosses: Five Bosses You’d Love to Kill

Horrible Bosses: Five Bosses You’d Love to Kill

It takes all kinds to make the world go round. But it takes only one to bring yours to a standstill: Your boss. Here are five types of bosses you wouldn’t miss—when they’re gone (under mysterious circumstances).

India's Leading VADs
Why Channels Want to Partner With Inflow Technologies

Why Channels Want to Partner With Inflow Technologies

Inflow Technologies’ tie up with 39 vendor companies, an extensive tech portfolio, and a services play, are great value propositions for enterprise channels, says its President and CEO, Byju Pillai.

iValue Creates Real Value for Channels in India

iValue Creates Real Value for Channels in India

Focused on niche vendor alliances around data, network and app management backed by a robust channel ecosystem marked iValue's success in 2014. What clicked for the seven-year-old VAD?

RAH Infotech Shows Channels the Way Ahead

RAH Infotech Shows Channels the Way Ahead

Mutual trust and long lasting bond with vendor companies and channel partners helps VADs to evolve and succeed in today’s aggressively competitive market. Leveraging competent channel partners and forge niche vendor alliances marks RAH Infotech’s success in 2014.

How Satcom Infotech is Adapting to New Security Landscape

How Satcom Infotech is Adapting to New Security Landscape

As a leading value added distributor, Satcom Infotech is emerging as an end-to-end security player, helping both customers and partners grow.

How ComGuard Shields Channel Partners

How ComGuard Shields Channel Partners

As emerging technologies introduce new threats to the enterprise landscape, they are making channel partners anxious. But VADs like ComGuard are putting their worries to rest. Here's how.

Tech Chat
Collaborating To Outcome Based World: Priyadarshi Mohapatra, Avaya

Collaborating To Outcome Based World: Priyadarshi Mohapatra, Avaya

Priyadarshi Mohapatra, Managing Director, India and SAARC, Avaya, on how IT is transitioning from a keep-the-lights-on role to one that enables customers to deliver results.

The Dawn of the Digital Age: Akhilesh Tuteja, KPMG

The Dawn of the Digital Age: Akhilesh Tuteja, KPMG

The development of digital infrastructure will be a key growth driver for technology and solution providers. 

Paradigm Shift from End-Users to User-First : Parag Arora,Citrix

Paradigm Shift from End-Users to User-First : Parag Arora,Citrix

Parag Arora, Area Vice President and India Head, India Sub-continent, Citrix, says new technologies will force organizations to take a user-first approach in 2015.

Mobile and Cloud Are Gamechangers of the Future: Karan Bajwa, Microsoft

Mobile and Cloud Are Gamechangers of the Future: Karan Bajwa, Microsoft

Karan Bajwa, Managing Director, Microsoft India, says, in  2015, organizations will adopt a mobile-first and cloud-first strategy to get ahead of competition.

A Network for the Internet of Everything : Dinesh Malkani,Cisco

A Network for the Internet of Everything : Dinesh Malkani,Cisco

Dinesh Malkani, President, India and SAARC, Cisco, talks about IoT and the significant technology transitions in the networking world.

Moving to the Third Platform: Jaideep Mehta, IDC

Moving to the Third Platform: Jaideep Mehta, IDC

Cloud and mobility are the two technologies that will fuel the rapid adoption of the third platform in India.

Envisaging a Holistic Security Strategy For 2015: Sanjay Rohatgi,Symantec

Envisaging a Holistic Security Strategy For 2015: Sanjay Rohatgi,Symantec

Sanjay Rohatgi, President–Sales, Symantec India, says the company has a set of holistic solutions in place to secure organizations from security threats. 

Beating the Bad Guys: Sivarama Krishnan, PwC

Beating the Bad Guys: Sivarama Krishnan, PwC

Organizations will need to turn inwards to establish robust information security strategies.

Building Capabilities for a Digital Tomorrow: Alok Ohrie,Dell

Building Capabilities for a Digital Tomorrow: Alok Ohrie,Dell

Alok Ohrie, President and Managing Director, Dell India, on the company’s investments to build end-to-end solutions and delivery capabilities for a digital world.

FAST TRACK
Kamtron Systems

Kamtron Systems

Transitioning towards a service-oriented company will boost our growth, believes Kavita Singhal, director, Kamtron Systems.

TIM Infratech

TIM Infratech

Delivering ‘best of breed’ technologies to enterprises is key to success, says Monish Chhabria, MD, TIM Infratech

Mudra Electronics

Mudra Electronics

A vendor-agnostic strategy helped us sustain business, says Bharat Shetty, CMD, Mudra Electronics.

Systematix Technologies

Systematix Technologies

Our USP is a customer-friendly approach backed by services, says Akhilesh Khandelwal, Director, Systematix Technologies.

CorporateServe Solutions

CorporateServe Solutions

Our ability to turnaround complex ERP projects in record time is what gets us customer referral, says Vinay Vohra, Founder & CEO, CorporateServe Solutions.

KernelSphere Technologies

KernelSphere Technologies

We are emerging as an end-to-end systems integrator, says Vinod Kumar, MD, KernelSphere Technologies.

Uniware Systems

Uniware Systems

We constantly validate emerging technologies for first-mover advantage, says Vergis K.R., CEO, Uniware Systems.

Astek Networking & Solutions

Astek Networking & Solutions

An innovative approach helps us stay successful, says Ashish Agarwal, CEO, Astek Networking & Solutions.

CSM Technologies

CSM Technologies

Our approach is backed by innovation and simplicity, says Priyadarshi Nanu Pany, CEO, CSM Technologies.

SOCIAL MEDIA @ CW India
SIGNUP FOR OUR NEWSLETTER

Signup for our newsletter and get regular updates.