"Technical support of Cyberoam is quick and efficient, which is a huge advantage for sales support of a security product. We work very closely with the responsive Cyberoam technical staff."
Sanjeev Gupta, Director, Veltronics
Unified Threat Management (UTM) forms a vital block in the security posture of today’s enterprises. An important network security appliance, UTMs has sprawled its importance across SMBs, mid market and enterprises.
According to ‘Gartner Magic Quadrant for Unified Threat Management’ report, “In 2009, the worldwide UTM market was worth approximately $1.5 billion, representing 25 percent growth over Gartner’s 2007 estimate, with a forecast of 20-25 percent CAGR through 2012. This market is largely driven by turnkey appliance solutions, although there are pure software UTM solutions available.”
For the Network Security Appliance category in this year’s survey, Cyberoam and Checkpoint held the top two positions similar to last year’s survey. Cyberoam, a provider of identity-based UTM security appliances won the category this year though by a narrow margin.
Cyberoam trounced Checkpoint, Sonicwall, and Cisco primarily due to high scores in Marketing Assistance and Customer Support.
Indore-based Veltronics mainly works with Cyberoam for security projects across their enterprise customer base. Sanjeev Gupta, Director, Veltronics says, “Their technical support is quick and efficient, which is a huge advantage for sales support of a security product. There is not much of complaint logging required as our engineers have a direct telephone call with responsive Cyberoam technical staff.”
The second rank in the survey was closely fought with Checkpoint just ahead of Sonicwall and Cisco. Checkpoint scored the highest points for Technology Solutions and Management Styles than other vendors. With good ratings for financial terms, Sonicwall made a remarkable comeback at third position, up by two ranks since last year’s survey. Cisco and Juniper bagged the fourth and fifth rankings respectively.
Hitesh Mehta, Director, Hitech Network Solution says, “The geographic reach of Cyberoam is well-entrenched across metros and Tier-2 and Tier-3 cities. Coupled with effective marketing assistance, the brand is well known in the security market.”
Spending on network security appliances and software grew 3 percent in 2011 and it is expected to show an 8 percent increase in 2012 as per Jeff Wilson, principal analyst for security at Infonetics Research.