Technology has evolved and undergone a massive revolution in the past two decades, the ripple effects of which are reflected in the role of the CIO. While the opportunities have multiplied so have the challenges. His success is determined by his ingenuity to overcome these challenges effectively.
Viswanath Ramaswamy, director–Systems, IBM (India/South Asia) explains the key drivers to reinvent infrastructure platforms.
How is the role of the CIO transforming and what are the main limitations of traditional infrastructure?
As enterprises are transforming to digital, IT leaders are increasingly becoming trusted C-suite advisors. Once viewed as backroom technicians, they are now central to business growth and market-driven innovation.
The next wave of information technology is giving businesses the ability to outthink their competition while giving the society the ability to solve some of the most pressing problems.
Viswanath Ramaswamy, Director –Systems, IBM (India/South Asia)
Traditional infrastructure catered to legacy processes and could not adapt to the rapid changes required for the new workloads. Businesses need a robust infrastructure that can readily adapt to new applications, new ways of deployments, new codes and the ecosystem around it.
How should CIOs help enterprise reinvent IT infrastructure?
CIOs are redefining their technological foundations so that they are better able to compete and win. Organizations are embracing hybrid cloud because they know that to succeed today and in the future, they’ll need a combination of on-premise and off-premise solutions.
At IBM, we help clients build the right mix of traditional and modern data infrastructure to help them stay agile in the competitive world. Power Systems running AIX for enterprise applications and legacy workloads and GPU enabled Linux servers for the new age workloads like machine learning / deep learning, cognitive and artificial intelligence makes IBM Power Systems the ideal platform.
New technologies such as Software Defined Storage and Flash-based storage also help in building the foundation for the cognitive infrastructure.
We also help clients to migrate to new age technologies and hand hold them till migration with our strong Lab Services team.
What are the key trends of enterprise adopting new age workloads globally and in India? Do you see them embracing it in a big way?
Banks and telecom who have a large customer base are embracing new age workloads, machine learning, and AI to drive better customer experience, this trend is seen in India too.
As digitization gains pace, organizations are gathering, processing and storing more data from more sources than ever before—at an ever-growing rate. Organizations must absorb huge volumes of data at high speed, manipulate and understand it, and then use advanced analytics to unlock its full value for decision-support and real-time operational visibility.
What are business partners doing to enhance customer engagement?
Traditional partners are re-skilling themselves to move up the value chain in becoming solution providers. To deliver an enhanced customer engagement to our clients the partnership requires a broader ecosystem which includes traditional partners, independent software vendors, systems integrators, implementation partners and new age application vendors. Overall, our go to market approach for all clients is a combination of all.