Everest IMS is a software made in India, serving Indian market and it will continue to play a significant role in making ‘Make In India’ and ‘Digital India’ initiatives a grand success. Ramesh Tiwari, Sales Director North & West, Everest IMS Technologies talks on the increased market demand for end-to-end network management system among the Indian enterprises.
What are the key catalysts (business-wise and technology-wise) for enterprises to deploy a complete end-to-end network management system?
Organizations need heterogeneous IT environment to keep abreast of the latest trends and embrace new technologies to gain business advantage over competition. It is also the result of the customer’s endeavor to remain out of the clutches of specific vendor / technology lock-in.
PRIMARY CHALLENGES OF HETEROGENEOUS ENVIRONMENT
Non-standardization of systems
Need for larger operations team & multi-party AMC vendors
Visibility limited to individual silos of operation and reports
Tough to drive a business objective across IT set-ups
The primary challenges of having heterogeneous environment are non-standardization, and the need for larger operations team and multi-party AMC vendors. Visibility is limited to individual silos of operation and information / reports; and it is often a tough job for CIOs and IT leaders to drive a business objective across IT set-ups.
Everest IMS framework ensures that our solutions benefit from interaction, integration and consolidation of information across various tools and IT set-ups in a heterogeneous IT environment. This breaks down the management of heterogeneous IT environment into a more practical task, thereby removing the major concerns of customers.
What are the main expectations of CIOs and IT leaders from an end to end network management system?
Building capability in IT Infra Management to try out, roll out and operate IT Infrastructure to meet the evolving needs of business is key for CIOs.
They need an ever-evolving IT setup that operates at optimal efficiency with enough security measures, without tying them down to any specific technology or platform. They need complete visibility of availability / connectivity / performance of entire IT infrastructure with timely notification and detailed reporting, clubbed with role-based access control.
“Telecom and Government are major contributors to Everest IMS business in North and West India”
This exactly is what Everest IMS brings to the table of CIOs. Everest IMS solutions have the advantage of providing coverage across different layers of IT infrastructure right from “end-points to links to access network devices to core network devices to servers to applications”.
How does Everest Infrastructure Management Suite fit the need for modern infra across companies?
The key point here is that Everest IMS is more like a framework than a product in the domain of IT Infrastructure Management. We have been delivering software solutions that vary so much for each customer in order to meet the specific IT Infra Management needs. Everest is well poised to play “any or all” of the roles: EMS / NMS / key Integration Interface between existing tools / Manage of Managers (Umbrella NMS).
How is Everest IMS Technologies catering to the market demand in North & West of India?
Through our Everest Partner Program we reach out to all segments across India. Decision makers of partners take note of us because of our capabilities,existing customer base, and direct local presence, along with the business model that supports their increased role in services resulting higher revenues and customer stickiness. They see us as their opportunity to make / improve their mark in software solution space for end customers.
We are planning to expand our sales, presales and engineering team by three-folds at each location in the forthcoming quarters.
Ramesh Tiwari,Sales Director, North & West, Everest IMS Technologies
Presently we have sales and presales teams at each location, and engineering team in Mumbai along with back office team. And we are planning to expand our sales, presales and engineering teams by three-folds at each location in the forthcoming quarters.
Which are your key verticals contributing maximum business to North & West India at Everest IMS Technologies and why?
Telecom: Each of our major customers have benefitted from our approach to understand the exact pain points / objectives of the project, delivery of customized solution catering to specific needs, followed by our services of maintaining and extending the solution in sync with their IT roadmap. Telecom industry continues to strive on identifying and managing business revenues through both innovative service offerings as well as working on efficient ways of service delivery while improving on customer experience in order to maintain their subscriber base along with managing their ARPU.
Government: We are proud that Everest IMS by its origin & evolution is by default within the scope of these prestigious initiatives. Everest IMS is a software made in India, serving Indian market and will continue to be so with its complete R&D and support being made available in India itself. With the backdrop of our contributions to Defense installations, SWAN projects, Cloud projects for Enterprises, enabler of new service rollout from Telecom & ISPs, Everest IMS will continue to be in the thick of things that are taking place in making “Digital India” a reality.