Avaya has been positioned as a Leader in the recently published Gartner Magic Quadrant for Unified Communications and the Gartner Magic Quadrant for Corporate Telephony. Avaya appears as a leader in both reports, which positioned the company based on its 'ability to execute' and 'completeness of vision' for unified communications and corporate telephony.
According to the Gartner report, “UC products integrate communication channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.” Corporate Telephony is described as “the provision of holistic voice communications for all wired and wireless users in large enterprises. ”
According to Gartner, “a best-of-breed approach [to UC] remains the surest way of ensuring adequate functionality, and planners should require vendor products to be interoperable.” The report also notes that “while most solutions today support key standards such as Session Initiation Protocol (SIP), an important distinction is the extent to which they federate and integrate with third party products.”
“The open, standards-based flexibility of Avaya Aura coupled with the Avaya DevConnect program and its tens of thousands of developers and partners, provide an unparalleled network of leading technology companies to enable a fully-integrated, ‘best in class,’ multi-vendor approach to addressing the particular needs and purposes of a company,” said Alan Baratz, senior vice president and president, Global Communications Solutions, Avaya.