Value Point Systems | R S Shanbhag| ChannelWorld Premier 100 2014 Winner| Top 100 Channel Partners of India

Value Point Systems R S Shanbhag CMD

SNAPSHOT

Headquartered: Bangalore

Branches: 16

Employees: 2,450

Key Executives: Sampath Kumar H R, CEO; Govinda Bhat, Group CFO

Key Principals: HP, Dell, Fujitsu, NetApp, EMC, Oracle, Cisco, Juniper, Xerox, Spectra Logic, Microsoft, Symantec, Adobe, Blackberry, Nokia, Samsung, Brocade, Kaseya, VMware, Tyco, QlikView, Jaspersoft, Citrix, Red Hat, Schneider, Emerson, Ruckus, Apple

Key Technologies: Security, Networking, Servers, Cloud computing, Desktops and notebooks, Datacenter solutions, Enterprise applications, Mobility, UC/AV/Collaboration, Virtualization, BI and analytics, Managed services, Printers and Managed Print Services, Storage

Focus Verticals: Auto/Logistics, Education/Nonprofit, Telecom, Government, IT/ITeS, Manufacturing, Media, BFSI, Healthcare/Pharma

The company looked both inward and outward to grow its business and take it to a new level.

In order to expand its business, the company decided to provide direct service in over 300 locations. It has also taken up a slew of e-governance projects that have helped it garner enormous revenue.

It realized that satisfied customers make all the difference in a down economy and the best way to ensure that is to give customers what they want. To be able to do that, the company consulted customers to move away from proprietary solutions to open platforms.

Internally, the company strengthened its sales force by providing them with mobiles to access business applications and respond to customers in a timely manner. The company also optimized costs by using tools and automation, such as SAP, and putting in place a service desk.

The company trained its staff in analytics and cloud solutions, thereby increasing its client base and revenue.