PATH INFOTECH

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WINNER 2017
PATH INFOTECH
Sandeep Mehrotra, VP
Headquartered: NOIDA
Branches: 2
Key Executives: Pankaj Ratra, Tarun Agarwal, Aasheesh Garg
Number Of Employees: 450
Key Principals: Oracle, Microsoft
Key Verticals: BFSI, IT/ITeS/BPO, Automotive, Manufacturing, Telecommunications
Key Technologies: Datacenter, Enterprise Applications, Cloud computing, Mobility

Futuristic Strategy

Path Infotech chose its digital transformation to customer route quite well. ServitiumCRM is a solution (Service CRM) devised by Path to enable organizations to not only adopt a more customer-centric approach but also bring efficiency and increased responsiveness to their business processes. An outcome of more than 13+ years of experience in the Service domain, ServitiumCRM is a comprehensive On Cloud Solution that enables Organizations to manage end-to-end customer service processes involving spare parts and franchisee and various functions.

In keeping with the rise of smartphone users across the globe, last year Path took its Service CRM to the next level by arming its ServitiumCRM customers with various Mobile Apps - mFST—a mobile Field Service Technician App, Dealer Sales & Service App - Customer App. More than 500 of their Service Technician have been using the App for the past one year, leading to almost 50% call closures on mobile.

2017

Premier 100 Main Award: The Futurist 100

2016

Premier 100 Main Award: The 100 Transformers

2015

Premier 100 Main Award: The Agile 100

2013

Premier 100 Main Award: The Bold 100

2012

Premier 100 Main Award: The Innovative 100

2011

Premier 100 Main Award: The Dynamic 100

2010

Premier 100 Main Award: The Innovative 100

2009

Premier 100 Main Award: The Giant 100

  • Premier 100 2017: The Futurist 100

    Premier 100 2017: The Futurist 100

  • Premier 100 2015: The Agile 100

    Premier 100 2015: The Agile 100

  • Premier 100 2013:The Bold 100

    Premier 100 2013:The Bold 100

  • Premier 100 2012: Main award

    Premier 100 2012: Main award

  • Premier 100 2011: The Dynamic 100

    Premier 100 2011: The Dynamic 100

  • Premier 100 2009: The Giant 100

    Premier 100 2009: The Giant 100