Rajnish Gupta is senior director, enterprise and SMB sales for HP Inc. India. He has over 20 years of experience in senior leadership roles, and prior to his current role at HP Inc. India, Gupta was also Director- Partnerships for Microsoft India.
In an interaction with ChannelWorld, Gupta speaks on the company's key growth areas and channel partner agenda for 2019.
How do you see your business growth in 2019? Where do you see growth come from?
We are at the cusp of major economic transformation. It is expected that India will become a USD 5 trillion economy over the period of next five to seven years. Technology is going to be a key enabler of this growth. Trends like rapid urbanization, internet penetration, millennial demographics and digital transformation will have considerable impact on businesses in 2019.
For HP, the key growth areas will be driven by mass consumerization, digital transformation of enterprises, SMBs and education sector. We will continue to focus on innovation and delivering customer-centric products.
We will strengthen our core segments of PCs and printers across consumer and commercial segments, expand in growth areas of gaming and premium, and drive greater adoption of future-ready propositions like 3D printing. We will work closely with SMBs, startups, government and large enterprises to enable their journey for digital transformation.
What are the challenges, if any, that you anticipate?
According to IDC, the global PC market shipment has declined in the last quarter, Q4 2018. However, we believe that India market will continue to grow at healthy rate, fueled by government initiatives like Digital India. We are optimistic about the business potential in India spurred by wider adoption of technology on all fronts.
Which are the priority areas in which you plan to assist channel partners this year?
“We will strengthen our core segments of PCs and printers across consumer and commercial segments, expand in growth areas of gaming and premium, and drive greater adoption of future-ready propositions like 3D printing.”
In 2019, we will continue to reinvent our products and partnerships. We want to make it easier for our partners to do business with HP, and hence, our biggest investment in 2019 will be on tools, analytics and automation to help reduce complexity and simplify our systems and processes.
We are committed to improve our operational excellence and drive profitable growth for our channel. We are always looking for opportunities to do better and provide our customers and partners with greater value.
We will work in close collaboration with our partners to provide better services and experiences to the customers. By listening to the customers, leveraging their insights, and collaborating on outcomes, we will build stronger businesses and create new successes.
What are the technology trends that can impact channel partners as it relates to your specific business?
The channel community can transform their business growth by aligning with important trends such as emerging technologies (data analytics, artificial intelligence and automation), digitalization of economy, and internet proliferation. Basis insights from these trends, they should drive relevant innovation and engineer experiences that can make a difference.
At HP, we have adopted this approach to build the strongest product portfolios across various categories. We have also built one of the strongest partner communities in the industry. We are leaders in security with the most secure printers and personal systems in the world and an ecosystem of experienced partners. In services, we have built our expertise with the channel in Managed Print Services and Device-as-a-Service, which we will continue to invest in. We have an opportunity in 2019 to increase our momentum and enable customers to win in the new digital era.
If there is one key message you have to partners for 2019, what will it be?
Channel partners are a key stakeholder of HP and our commitment to them will continue to grow deeper and stronger. Together, we have delivered amazing innovations, achieved some great milestones, and are excited to continue this momentum in 2019.