Shivaami to double its India cloud customers by 2020

The expansion plans include opening international offices, cloud security focus and nurture services business said Punit Thakkar, CEO, Shivaami Cloud Services.


Shivaami Cloud Services has a well-etched blueprint to script a hyper-growth this fiscal. The cloud services company has multi-fold growth initiatives including doubling its end customer base by the year 2020. Shivaami expanded it's headquartered space in Mumbai to accommodate the new workforce.

“We plan to acquire 22,270 clients by 26 January 2020. As per the company’s 1000 day vision, we have increased our headcount by over 50 percent in last six months to a total of 150 employees,” said Punit Thakkar, founder and CEO, Shivaami Cloud Services in an exclusive interaction with ChannelWorld India.

Headquartered in Mumbai, Shivaami has a presence in Delhi, Surat, Baroda, Ahmedabad, Bangalore and Pune. The company has also shortlisted Australia and US as part of its international expansion to open offices in the next six to nine months, informed Thakkar. "Besides international expansion in the US and Australia, we will add another office in Mumbai adding 50 members in the next 12 months," said Thakkar.

Also Watch: 2016 is the year of cloud in India: Punit Thakkar, Shivaami Cloud Services

A premier partner for Google Cloud, Shivaami re-sells cloud products and services to the clients. "G-Suite is my favorite among the cloud suite products," said Thakkar. “Our biggest USP as a cloud provider and services provider comes from the fact that we are most experienced with most clients that gives us the edge over our competition in India. Also we are vendor agnostic when approaching the client.” 

The company also works with technology MNCs like Microsoft, IBM, IceWarp and GoDaddy.


“Our biggest USP as a cloud and services provider is the fact that we are well-experienced with most of our clients over the years and that imparts us a clear edge over competition.”


       Punit Thakkar, Founder and CEO, Shivaami Cloud Services

Backed by domain expertise, satisfied clients and robust vendor alliances; the company grew over 100% YoY over the last fiscal ending March 2016.

At present, more than 80 percent of Shivaami’s overall revenues comes from cloud solutions and services. The company has helped many clients move to the cloud without investing in hardware over the past five years.

In a video interaction with ChannelWorld in January of 2016, Thakkar revealed the company’s vision to have 10000 customers on the cloud by 2017 end. "At present, the company is on course with the 10k target. We have over 8000 customers today and the 2017 end target is achievable," he added. Shivaami is focused to reach the 2020 year target of serving 22,070 customers. 

"Mid-market segment in India has been our sweet spot," he said. The share from segment-size was over 60 percent, followed by SMBs which contributed over 30 percent of overall revenues.

Hybrid Cloud, Automation Tools, Bot Adoption to accelerate cloud demand in India for Shivaami

Shivaami’s proven strategy over the years has been their team's efforts to educate the potential clients on the real benefits of cloud and help them migrate their On Premise solutions to the cloud in a right manner.

There is still evangelism needed in the India marketplace about debunking the myths of cloud and the related fear factors with this model said Thakkar. "We emphasize on instilling the work culture at client by change management workshops towards the cloud world. Our team also educates them with regards to the regular usage pattern of cloud technologies and provide the adequate support,” he points out. 

Cloud is clear 

Shivaami is constantly aligning pre-sales and technical resources though huge skillsets shortage of cloud professionals exists in India. 

Punit’s 'Cloud’ Bucket List for CIOs

·      Double check the client references of the vendor

·      Have an exit plan (to get out of cloud) ready

·      Never go blindly only with L1 quote

·      Understand value of partner’s tech experience

·      Be involved with purchase from start of discussion

Services contributes 20 percent of the overall revenues and hence after sales service support with experienced manpower becomes important, he said. The main services include change management, managed email services, migration, DR planning, execution and support.

The top verticals contributing to Shivaami’s revenues are IT/ITeS, hospitality, manufacturing and retail/utilities. We also had good orders in the logistics vertical too this year, he said.

Cloud security is the next destination for Shivaami as it has started practice and R&D in this space. “We have been SSL solution provider since 2004 which gives us immense understanding on cloud security. We can address the security challenges by CISOs and CIOs and offer better solutions as we have over a decade of experience implementing cloud projects,” said Thakkar.

Thakkar opines that the technology trends that will increase the demand for cloud in India will be hybrid cloud, automation tools and bot adoption. Technology OEMs to have a good handholding with their channel ecosystem should respect the partner commitments and make them profitable, suggested Punit.