Key Executives: Sunil Gupta, CEO; Manish Manocha, Director; S S Sachdeva, Exeutive Director
Number Of Employees: 33
Key Principals: Dell EMC, Fortinet, Microfocus, Red Hat, VMware, RSA
Key Verticals: Government , Education, BFSI, Manufacturing
Key Technologies: Storage, Security, Servers, Converged Infra / HCI Solutions, Facility Management
While developing its digital strategy, F1 Infotech took into consideration all of its major stakeholders- customers and employees (including the leadership team). It evaluated various aspects while making its digital and business strategy. Some of the important aspects include- understanding customers and their pain points, developing a value proposition around products and services, company growth alignment and lead strategy, understanding digital platforms like EDM, SEO, SMO etc., budget allocation, and evaluating milestones at different intervals.
Having the data base of customers, install base, online support ticket generation and feedback on the solution and support provided, F1 Infotech moved to automated solution (cloud-based software). The software helped maintain historical data about the technologies and products used for better analysis. This helped the company not only in upselling the products, but also cross selling for the same customer. Such customer insights acquired through digital technology can also be used for digital marketing in the organization.
Premier 100 Main Award: The Digital 100
Premier100 Main Award: The Imaginative 100
Premier100 Hall of Fame
Premier100 Main Award: The Futurist 100
Premier100 Main Award: The 100 Transformers
Premier100 Main Award: The Agile 100
Premier100 Special Award: Storage
Premier100 Main Award: The Bold 100
Premier100 Main Award: The Innovative 100