FUTURECALLS TECHNOLOGY
ChannelWorld May 25th 2017 A-A+
Headquartered: Chennai
Branches: 1
Key Executives: T Jaganathan, Prakhash, Vijay Rajagopal
Number Of Employees: 22
Key Principals: Altitude, Avaya, Matrix, Dell, Cisco, Kaskpersky, D-Link, Avisol
Key Verticals: IT/ITeS, BFSI, Education, Hospitality, Manufacturing
Key Technologies: Unified Communications, Networking, Facility Management/Helpdesk, Security, Desktops & Notebooks


FutureCalls has shown topline growth of approximately 36 percent in FY 2018-19. This was possible because of its twin strategy of `Customer Stickiness’ executed through ‘Solution based Business’. The strategy has worked well in the current financial year with its loyal customers placing more than 5 orders each, accounting for 33 percent of the total revenue of the year. The strategy is based on the belief that customer stickiness is not only to earn additional business, but to be a partner in building and expanding customers’ business, making it ‘partners in progress’.

Another strategy the company has developed is the ability to provide `turnkey service’. FutureCalls developed networking and information security as two expertise areas in FY 2018-19 apart from the traditional strength in voice and contact center solutions. Networking and information security portfolios which are relatively new to FutureCalls contributed about 30 percent and 11 percent of its overall revenue respectively growing significantly compared to the previous financial years

2019

Premier 100 Main Award: The Digital 100

2018

Premier100 Main Award: The Imaginative 100

2017

Premier100 Main Award: The Futurist 100

FUTURECALLS TECHNOLOGY
ChannelWorld
Headquartered: Chennai
Branches: 1
Key Executives: T Jaganathan, Prakhash, Vijay Rajagopal
Number Of Employees: 22
Key Principals: Altitude, Avaya, Matrix, Dell, Cisco, Kaskpersky, D-Link, Avisol
Key Verticals: IT/ITeS, BFSI, Education, Hospitality, Manufacturing
Key Technologies: Unified Communications, Networking, Facility Management/Helpdesk, Security, Desktops & Notebooks


FutureCalls has shown topline growth of approximately 36 percent in FY 2018-19. This was possible because of its twin strategy of `Customer Stickiness’ executed through ‘Solution based Business’. The strategy has worked well in the current financial year with its loyal customers placing more than 5 orders each, accounting for 33 percent of the total revenue of the year. The strategy is based on the belief that customer stickiness is not only to earn additional business, but to be a partner in building and expanding customers’ business, making it ‘partners in progress’.

Another strategy the company has developed is the ability to provide `turnkey service’. FutureCalls developed networking and information security as two expertise areas in FY 2018-19 apart from the traditional strength in voice and contact center solutions. Networking and information security portfolios which are relatively new to FutureCalls contributed about 30 percent and 11 percent of its overall revenue respectively growing significantly compared to the previous financial years

2019

Premier 100 Main Award: The Digital 100

2018

Premier100 Main Award: The Imaginative 100

2017

Premier100 Main Award: The Futurist 100