Artificial Intelligence

Telecommunications providers lag in use of applied AI and ML: Survey

The survey reveals that the 81 percent of them use analytics in advertising and marketing, but do not use it in the later stages of the customer journey.

What are the hybrid cloud skills required for channel success?

Australia is settling on a state of hybrid cloud adoption, driven by a customer desire to avoid lock-in, boost flexibility and trigger innovation.

Data in the enterprise: Analysis

Information is a powerful tool for businesses today, driven by a desire to innovate at speed and compete at scale.

Thales completes acquisition of Gemalto

Following this acquisition, Gemalto will form one of Thales’s seven global divisions, to be named Digital Identity and Security (DIS). 

Go DACS this fiscal

CIOs and IT leaders of India Inc. focusing on data, artificial intelligence, cloud and security will be an upright start on day one of the new fiscal year.

Avaya and Google delve deeper into contact centre AI

Avaya has revealed a further integration with Google Cloud Contact Centre artificial intelligence (AI) to provide better contact centre experiences for customers.

Microsoft draws up devices strategy for partners

Microsoft has drawn up a blueprint for channel growth in 2019, triggered by Windows 7 end of support, emerging business models and partner innovation.

Microsoft launches AI school for business leaders

Microsoft has launched a new online program aimed at educating business leaders about artificial intelligence (AI) and company transformation.

Channel partners primed as customers aggressively adopt AI

The channel is preparing to capitalise as artificial intelligence (AI) continues its aggressive growth trajectory across local and global markets, with end-user deployment aspirations turning into reality.

RPA spend to reach over USD 2 Billion in 2022: Gartner

This increase in spending is primarily driven by the necessity for organizations to rapidly digitize and automate their legacy processes as well as enable access to legacy applications through RPA.

EY, Blue Prism offers ‘RPA as a service’ on Microsoft Azure for Indian organisations

The two companies have jointly commissioned several large-scale RPA deliveries in core and support business functions.

Nearly 50 percent of PaaS offerings are now cloud-only: Gartner

Enterprise IT spending for cloud-based offerings will surpass spending for noncloud IT offerings by 2022, according to Gartner.